Privacy Policy

1. Who We Are

TRUCK IT Junk Removal Services ("we", "us", "our") operates a junk removal service in Durham Region, Ontario, Canada. We can be reached at [email protected] or by phone at (289) 952-1918.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, phone number, and email address when you request a quote or book a service
• Service address and details about items to be removed
• Any messages or notes you submit through our contact forms

We may also automatically collect basic technical data such as your browser type, IP address, and pages visited when you use our website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and schedule service appointments
• Communicate with you about your booking or service
• Send occasional follow-up messages (you may opt out at any time)
• Improve our website and services

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent for us to use your information
• Request deletion of your personal data

To exercise any of these rights, contact us at [email protected].

7. Cookies

Our website may use basic cookies to improve your browsing experience. These cookies do not collect personally identifiable information. You can disable cookies through your browser settings at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: